Pella - Rotted Sash
Windows installed in 1998 (Architect series), condensation has destroyed sashes on most..
Pella wants $200 to come out and even inspect the windows, another $250 per hour to replace damaged sash..
Fast on the sales, slow on service and even worse on problems with products.. A company that is destined to ruin because of producing just plain lousy engineering... And we wonder why China gets our money...
It is strange that I have half a dozen companies more than willing to come out and just look at these windows for free and the people that sold them wont.. Someone tell me how this works?
Monetary Loss: $32000.