Pella - Rotted Sash

90 of 156 Pella reviews

Windows installed in 1998 (Architect series), condensation has destroyed sashes on most..

Pella wants $200 to come out and even inspect the windows, another $250 per hour to replace damaged sash..

Fast on the sales, slow on service and even worse on problems with products.. A company that is destined to ruin because of producing just plain lousy engineering... And we wonder why China gets our money...

It is strange that I have half a dozen companies more than willing to come out and just look at these windows for free and the people that sold them wont.. Someone tell me how this works?

This review is a subjective opinion of a user.
Report Comment

More Review Details

Monetary loss:
$32000
Product or service
Poor Quality Windows
Review category
Building Products
review #461366
Had an experience with Pella? Submit review ›
Helpful? 3 Yes 3 0 No 0
Had the same issue 8 Yes 8
90 of 156 Pella reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Anonymous

Jun 09 #1170771 Fuquay Varina, North Carolina, United States

Pella has marketed their windows well. They have rolled form aluminum clad on all the lines they offer. If you don't know, that is the cheapest and shortest life expectancy of a clad wood window. They make everyone think that their architect series is so much better than thier proline. They aren't. Do your homework- look for extruded clad windows or fiberglass clad windows.

0 0 Reply
Anonymous

May 23, 2015 #987817

Condensation IS NOT an issue caused by the window. It is caused from too much moisture in the air. The windows are doing what they were made to do - keep inside air in and outside air out. Lower inside moisture and problem will be solved.

0 0 Reply
Duff

Aug 25, 2014 #861340 Warminster, Pennsylvania, United States

I have Proline and Architect series double hung - installed 1999. I have the same problem. But; It was not evident due to it being aluminum clad, until I touched the outside. It all fell apart.

0 0 Reply
DR DAVE 69

Dec 04, 2013 #752968 Norfolk, Virginia, United States

PELLA WINDOWS WERE THE BEST IN THE 80'S , NOW PELLA WINDOWS SUCK DO NOT BUY PELLA WINDOWS .

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Pella. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Pella.
Filing a new complaint about
×