Update by user Mar 18, 2016
Original review posted by user Mar 17, 2016
I have six different Pella Designer Series doors that are rotted out at the bottom. The corner clips holding the trim on the outside of the doors along with the trim loosened over time.
Pella knew this was an issue and came out after 9 years and replace them free of charge... but the damage had been done and a year or two later they started showing.
Pella refuses to do anything to cover these door or give any type of discount on replacing them. I would never ever buy Pella again.
This person wrote the review because of bad quality of pella door from Pella and attached photo s. Reviewer claimed that he or she lost $20000 and wants Pella to "replace the doors".
The most disappointing in user's experience was defective design and unethical. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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