Manufacturer: Pella Category: Doors Clear all filters (2 of 2 reviews match)
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Pella Designer Series Door Review from Rochester, New York
Purchased patio door from Lowe's. Went with this product on recommendation by contractor. *** move. Issue one. Door arrived with passive latch system broken. Lowes wouldn't touch it. Local service rep wouldn't touch it. Issue two. Active side leaks like crazy...
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Anonymous
Anonymous

Update. Spoke to a very friendly customer service rep who promptly sent out a bottom. Only issue was they sent the wrong seal. I called back and they sent the right one. S...

1.8
Product
Pella Designer Series Door
#940034
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Pella Doors of Whitehall PA does not stand behind their work. They ordered the wrong sized jams for our doors, even after they came out to our home to "verify measurements" before ordering. Now that the doors are installed and the jams are to narrow to cover the wall...
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1.0
Pella Orefield, Pennsylvania
Product
Pella Designer Series Door
I didn't like
  • Customer sales and service
#898981
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