Product: Pella Customer Care Clear all filters (4 of 4 reviews match)
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Terrible.Never even had my doors installed. The gentleman, if i can call him that, who was to come to my home to complete an estimate called to confirm tje appointment. He was explaining types of doors they would have and the price. He kept telling me this is not like...
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Pella Customer Care
#1079637
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I tried from July 2016 until October 2016 to get a representative to come out to my house, which by the way has over 20 Pella Windows already, to give me a price on two windows. I took off work to be there when the representative came out. He was a no show and a no...
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1.0
Pella Goochland, Virginia
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Pella Customer Care
I didn't like
  • Treatment i received was horrendous
#952154
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I purchased Pella windows about 10 years ago. One of the wood windows rotted out after about 4 years. It must have been a bad seal. After finding out about it I attempted to contact Pella but all I got was someone telling me to fill out an order form with various...
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1.0
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Pella Customer Care
I didn't like
  • Defective design
#926024
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I recently purchased a Pella entry door and proceeded to phase 2 to install a Pella storm door. Three independent installers advised me that the standard Pella frame would not accommodate a standard Pella storm door. I tried to contact Pella Customer Support to resolve...
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Anonymous
Anonymous

LOLMaybe you shouldn't be doing this project on your own."3 independent installers" told you...................There are often many reasons these guys are "independent." Do an...

Anonymous
storm door blues

I also had this issue. We purchased a 1300.00 aluminum clad entry door from Lowes. Our installer said he would not be comfortable with installing the storm door due to the des...

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Pella Customer Care
#553243
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