2 comments

We built our home 12 years ago and instead of taking the cheap builder grade windows we paid thousands to upgrade to Pella windows.Pella had a good name and we wanted quality windows as we knew we'd be in the house for a long time.

To date, we are not happy with the Pella product. In particular the windows have issues with rotting. I was fortunate with our picture window as it was still under warranty but installation cost thousands from the local dealer who has a monopoly on the service. It didn't seem like much of a deal.

Now we have another rotten window and it looks like it will be painful. First it is $106 just for the Pella rep to come to the house. First available date was a month and a half out and should we agree to have them install the replacement window, another 6 weeks for scheduling the repair. Now that is service!

We were already told that the window will not be under warranty as only the glass is warranted for 20 years the rest of the window stopped at 10.

I'm expecting a inflated window price plus a not so competitive service price.Pella would not be on my product choice list in the future.

Review about: Pella Installation.

Had an Experience with Pella?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#841720

Take a tour of the manufacturing process and you would be amazed at how cheap these windows are made and how they make the employees work 10 hour days standing for hours doing a repetitive motion for hours on end.

Anonymous
#571673

I would suggest hiring independent consultant evaluate the root cause of the windows and doors failing.....

www.california-consultants.net

You May Also Like

Pella - Window Review from Severna Park, Maryland Pella "I have had Pella windows in my house for 15 years and ever since we had had issue with the inside fogging up like my car windshield does. I have..." Read more Bad Pella support Pella "Several years ago we purchased a Pella sliding door system and had problems with the glass and later the blinds which took several calls to Pella support to get fixed...." Read more Pella - Bad Installation and Atrocious Customer Service Pella "DONT use Pella. I purchased eight windows and three patio sliding glass doors from Pella for over $17,000 (before discounts), which were installed in November 2014. When the black PVC..." Read more Behr decck stain Behr "During the very hot 2016 summer, I needed to restain my pool deck. I bought Behr Waterproofing Wood Stain, Terra Cotta color, with 5 years decks guarantee. I followed all..." Read more Spywhizz - Cheeted Spywhizz "I called to order flexaspy was told to give target info and to send 75 bucks throu Western Union and send as a pick up not into a account but..." Read more TEVa sandals come apart! Teva "I have teva sandlas that are shrinking - yes shrinking! Apparently they do not hold to warm climates in south Florida. I called them and offered to send them pics..." Read more Chrysler Customer Care DOES NOT CARE Chrysler "2014 RAM Eco Diesel. 38000 miles w/Factory extended warranty. Starter Cable shorts out on frame and catches FIRE under the truck while driving. Extended Service contract clearly states that wiring..." Read more North American Van Lines - Refund on extra charge and service not render. North American Van Lines "I booked our move thru NorthAmerican Van line thru your Beltmann Group for July 14, 2017 from Keasbey NJ to Fort Myers Fl.. At the time that the estimate was..." Read more